Privacy Notice
The following data protection declaration applies to the use of our website www.schuco.de. We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
1. Data controller
The entity responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR (data controller) is Schuco Trading GmbH, Marienstr. 61, 30171 Hanover, Germany. If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions, either as a whole or for individual measures, you can address your objection to the data controller. You can save and print this privacy policy at any time.
2. General purposes of the processing
We use personal data for the purpose of operating the website.
3. The data we use and why
3.1. Hosting
The hosting services we use are for the provision of the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website. In doing so, we or our hosting provider process the inventory data, contact data, content data, contract data, usage data, metadata and communication data of customers, interested parties and visitors of this website on the basis of our legitimate interests in an efficient and secure provision of our website pursuant to Art. 6 para.1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR.
The hosting services we use are for the provision of the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website. In doing so, we or our hosting provider process the inventory data, contact data, content data, contract data, usage data, metadata and communication data of customers, interested parties and visitors of this website on the basis of our legitimate interests in an efficient and secure provision of our website pursuant to Art. 6 para.1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR.
3.2. Access data
We collect information about you when you use this website. We automatically collect information about your usage patterns and interaction with us and record data about your computer or mobile device. We collect, store and use data about every access to our website (referred to as server log files).
We collect information about you when you use this website. We automatically collect information about your usage patterns and interaction with us and record data about your computer or mobile device. We collect, store and use data about every access to our website (referred to as server log files).
Access data includes:
- Date and time of retrieval
- Data volume transferred
- Notification of successful retrieval (HTTP response code)
- Browser type and browser version
- Operating system
- Referrer URL (i.e., the previously visited page)
- Web pages that are called up by the user’s system via our website
- Internet service provider of the user
- IP address and the requesting provider
We use this log data without assigning it to you personally or otherwise profiling it for statistical evaluations for the purpose of operating, securing and optimizing our website, but also for anonymous recording of the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for accounting purposes to measure the number of clicks received from cooperation partners. This information allows us to provide personalized and location-based content and to analyze traffic, troubleshoot, and improve our services. This also constitutes a legitimate interest according to Art. 6 para.1 sentence 1 f) GDPR. We reserve the right to check the log data retrospectively if there is justified suspicion of unlawful use on the basis of concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or if it is required for the provision of services or the billing of a service, e.g., if you use one of our services/features. After cancellation of the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have specific grounds to suspect a criminal offense in connection with the use of our website.
3.3 Cookies
We use what are referred to as session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains what is referred to as a session ID with which different inquiries of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping cart function across several pages. To a lesser extent, we also use persistent cookies (also small text files that are stored on your terminal device), which remain on your terminal device and enable us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their life span ranges from one month to ten years. This enables us to present our site to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests. Our legitimate interest in the use of cookies pursuant to Art. 6 para.1 sentence1 f) GDPR is to make our website more user-friendly, effective and secure.
We use what are referred to as session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains what is referred to as a session ID with which different inquiries of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping cart function across several pages. To a lesser extent, we also use persistent cookies (also small text files that are stored on your terminal device), which remain on your terminal device and enable us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their life span ranges from one month to ten years. This enables us to present our site to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests. Our legitimate interest in the use of cookies pursuant to Art. 6 para.1 sentence1 f) GDPR is to make our website more user-friendly, effective and secure.
The following data and information are stored in the cookies:
- Log-in information
- Language settings
- Search terms entered
- Search terms entered
- Use of individual functions of our Internet presence
When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would enable the cookie to be assigned to you are not stored in the cookie. Based on the cookie technology, we only receive pseudonymized information, for example, about which pages of our shop were visited, which products were viewed, etc. You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or generally, or that cookies are prevented completely. This may limit the functionality of the website.
3.4. Data for the fulfillment of our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, ordered products, billing and payment data. The collection of this data is necessary for the conclusion of the contract. The deletion of the data takes place after expiration of the warranty periods and legal retention periods. In any case, data linked to a user account (see below) will be retained for the duration of the management of that account. The legal basis for the processing of this data is Art. 6 para.1 sentence1 b) GDPR, because this data is needed so that we can fulfill our contractual obligations to you.
We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, ordered products, billing and payment data. The collection of this data is necessary for the conclusion of the contract. The deletion of the data takes place after expiration of the warranty periods and legal retention periods. In any case, data linked to a user account (see below) will be retained for the duration of the management of that account. The legal basis for the processing of this data is Art. 6 para.1 sentence1 b) GDPR, because this data is needed so that we can fulfill our contractual obligations to you.
3.5. E-mail contact
If you contact us (e.g., by contact form or e-mail), we will process your data for the purpose of processing the inquiry and in the event that follow-up questions arise. If the data processing is carried out for the implementation of pre-contractual measures carried out on your request, or, if you are already our customer, for the execution of the contract, the legal basis for this data processing is Art. 6 para.1 sentence 1 b) GDPR. We only process further personal data if you consent to this (Art. 6 para.1 sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 para.1 sentence 1 f) GDPR). A legitimate interest is, for example, to respond to your email.
If you contact us (e.g., by contact form or e-mail), we will process your data for the purpose of processing the inquiry and in the event that follow-up questions arise. If the data processing is carried out for the implementation of pre-contractual measures carried out on your request, or, if you are already our customer, for the execution of the contract, the legal basis for this data processing is Art. 6 para.1 sentence 1 b) GDPR. We only process further personal data if you consent to this (Art. 6 para.1 sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 para.1 sentence 1 f) GDPR). A legitimate interest is, for example, to respond to your email.
4. Your rights as a person affected by data processing (data subject)
Under applicable laws, you have various rights regarding your personal information. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address given in point 1. Below you will find an overview of your rights.
4.1 Right to confirmation and information
You have the right to receive clear information about the processing of your personal data. Specifically, you have the right to obtain confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you, together with a copy of this data.
You have the right to receive clear information about the processing of your personal data. Specifically, you have the right to obtain confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you, together with a copy of this data.
There is also a right to the following information:
- the purposes of processing;
- the categories of personal data processed;
- the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular in the case of recipients in third countries or international organizations;
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
- the existence of a right to obtain the rectification or erasure of personal data concerning you or to obtain the restriction of processing by the controller or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- if the personal data is not collected from you, any available information on the origin of the data;
- the existence of automated decision-making, including profiling, pursuant to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.
4.2. Right of rectification
You have the right to demand that we correct and, if necessary, complete your personal data. Specifically, you have the right to demand that we correct any inaccurate personal data relating to you without delay. Considering the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.
You have the right to demand that we correct and, if necessary, complete your personal data. Specifically, you have the right to demand that we correct any inaccurate personal data relating to you without delay. Considering the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.
4.3. Right to erasure (“right to be forgotten”)
In a number of cases, we are obliged to delete personal data relating to you. Pursuant to Art.17 para. 1 of the GDPR, you have the right to request that we delete personal data relating to you without undue delay and we are obliged to delete personal data without undue delay if one of the following reasons applies:
In a number of cases, we are obliged to delete personal data relating to you. Pursuant to Art.17 para. 1 of the GDPR, you have the right to request that we delete personal data relating to you without undue delay and we are obliged to delete personal data without undue delay if one of the following reasons applies:
- The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
- You withdraw your consent on which the processing was based pursuant to Art. 6 para.1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR and there is no other legal basis for the processing.
- You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
- The personal data has been processed unlawfully.
- The deletion of the personal data is necessary for compliance with a legal obligation under EU or Member State law to which we are subject.
- The personal data was collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.
If we have made the personal data public and we are obliged to erase it pursuant to Art. 17 para. 1 GDPR, we shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform the data controllers that process the personal data that you have requested the erasure of all links to or copies or replications of such personal data.
4.4. Right to restrict processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data. Specifically, you have the right to request that we restrict processing if one of the following conditions is met:
In a number of cases, you are entitled to request that we restrict the processing of your personal data. Specifically, you have the right to request that we restrict processing if one of the following conditions is met:
- the accuracy of the personal data is disputed by you for a period of time that allows us to verify the accuracy of the personal data;
- the processing is unlawful and you have refused the erasure of said personal data and have instead requested the restriction of the use of the personal data;
- we no longer need the personal data for the purposes of processing, but you need the data for the assertion, exercise or defense of legal claims; or
- you have objected to the processing pursuant to Art. 21 para. 1 GDPR, as long as it has not yet been determined whether the legitimate reasons of our company prevail over yours.
4.5 Right to data portability
You have the right to receive personal data concerning you in machine-readable form, to transmit it or to have it transmitted by us. Specifically, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Art. 6 para. 1; to 1(a) of the GDPR or Art. 9 para. 1; or to 1(b) of the GDPR and the processing is carried out with the aid of automated procedures. When exercising your right to data portability under paragraph 1, you have the right to obtain that the personal data be transferred directly from us to another controller, insofar as this is technically feasible; based on 2.a) GDPR or on a contract under Art. 6 para. 1 s.
You have the right to receive personal data concerning you in machine-readable form, to transmit it or to have it transmitted by us. Specifically, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Art. 6 para. 1; to 1(a) of the GDPR or Art. 9 para. 1; or to 1(b) of the GDPR and the processing is carried out with the aid of automated procedures. When exercising your right to data portability under paragraph 1, you have the right to obtain that the personal data be transferred directly from us to another controller, insofar as this is technically feasible; based on 2.a) GDPR or on a contract under Art. 6 para. 1 s.
4.6. Right of objection
You also have the right to object to lawful processing of your personal data by us if this is justified based on your particular situation and our interests in the processing do not outweigh yours. Specifically, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 para. 1, sentence 1(e) or (f) of the GDPR; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the purpose of asserting, exercising or defending legal claims. If we process personal data for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89 para. 1 GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.
You also have the right to object to lawful processing of your personal data by us if this is justified based on your particular situation and our interests in the processing do not outweigh yours. Specifically, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 para. 1, sentence 1(e) or (f) of the GDPR; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the purpose of asserting, exercising or defending legal claims. If we process personal data for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89 para. 1 GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.
4.7 Automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. There is no automated decision-making based on the personal data collected.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. There is no automated decision-making based on the personal data collected.
4.8 Right to revoke consent in line with the data protection regulations
You have the right to withdraw your consent to the processing of personal data at any time.
You have the right to withdraw your consent to the processing of personal data at any time.
4.9 Right to complain to a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you is unlawful.
You have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you is unlawful.
5. Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities. Your personal data will be transmitted in encrypted form. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data transmission on the Internet (e.g., when communicating by e-mail) can have security gaps. End-to-end protection of data against access by third parties is not possible. To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art. Furthermore, we make no guarantee that our website will be available at certain times; disturbances, interruptions or failures cannot be excluded. The servers we use are carefully backed up on a regular basis.
6. Information disclosure
No data transmission to non-EU countries. In principle, we only use your personal data within our company. If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service. In the event that we outsource certain parts of data processing (“commissioned processing”), we contractually oblige commissioned processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject. We do not and have no plans to transfer data to bodies or persons outside of the EU beyond the case mentioned in point 4 of this declaration.
7. Data Protection Officer
If you still have questions or concerns about privacy, please contact our customer service department at info@schuco.de.